Privacy Policy

This Privacy Policy covers all personal information collected by Unique Care Provider through our website at www.uniquecareprovider.com.au. It complements the Terms and Conditions of our Site.

Consent

By using our Site, you consent to:

• The terms outlined in this Privacy Policy.
• The collection, use, and retention of your data as detailed in this Privacy Policy.

What is “Personal Information”?

According to the Privacy Act 1988 (Cth), “personal information” is any information or opinion about an identified individual or an individual who can be reasonably identified:

• Regardless of whether the information or opinion is true.
• Whether the information or opinion is recorded in a physical form or not.

If the information does not reveal your identity or enable your identity to be determined, it is generally not considered “personal information” and is not subject to this privacy policy.

Information We Collect

The type of personal information we collect depends on your interaction with our website. This may include your name, email, and contact number.

How We Collect Your Personal Information

We collect personal information directly from you when you enter such information on our website.

We also collect cookies from your computer to track your usage of the website and to enhance your website experience. Generally, cookies do not identify you personally.

Purpose of Collection

We collect personal information to provide you with the best possible service on our website.

We typically share personal information only with service providers who assist in operating the website. Your information may also be accessed by maintenance and support personnel in the normal course of their duties.

By using our website, you agree to receive direct marketing materials from us. We will use your personal information for direct marketing only if we have collected it directly from you and it is something you would reasonably expect to receive from us. We do not use sensitive personal information for direct marketing. Our marketing communications will include an easy way for you to opt out of future communications.

Access and Correction

Under Australian Privacy Principle 12, you have the right to access the personal information we hold about you in certain circumstances. Australian Privacy Principle 13 allows you to correct inaccurate personal information, subject to some exceptions. To request access or correction, please contact us as indicated below.

Complaint Procedure

If you have a complaint about how we handle your personal information, please contact us as outlined below. We will consider all complaints and may seek additional information to clarify your concerns. If we find your complaint valid, we will work with you to resolve the issue. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner.

Overseas Transfer

Your personal information will not be transferred outside Australia unless you explicitly request us to do so. If you request such a transfer, the overseas recipient will not be required to comply with Australian Privacy Principles, and we will not be responsible for any mishandling of your information in such cases.

Contact Us

For any questions, access requests, or complaints about our privacy practices, please contact us at info@uniquecareprovider.com.au